Work With Us - Blue Motor Finance

What we expect from our employees

We all play for team Blue – We are collaborative, empathetic, energetic, fair, helpful, inclusive, supportive and we build lasting relationships.

We take responsibility – We are accountable, creative, influential and problem solvers. We have integrity and pride. We take ownership.

We work like a start-up – We are customer-focused, adaptable, innovative, pragmatic,proactive and resilient.

We have a voice and every door is open – We actively listen, get involved, openly communicate. We seek guidance and are open-minded.

Blue Benefits

As a valued member of the Blue team, you will get:

25 Days Annual Leave Entitlement
One additional day’s leave for your birthday
Private Medical Cover
Life Insurance Cover
Self-Invested Pension Plan (SIPP)
Employee Assistance Programme (EAP)
Access to Blue Motor Finance benefits portal
Gym Membership discounts
Eye Care Cost reimbursement
Premium Bonds for children
Office Social Activities
Tusker
Tech Scheme
Cycle to Work
Employee referral scheme
Occupational parental pay after 12 months continuous service at the beginning of the 11th week before the EWC
Challenging and exciting work environment
Continuous development

Current jobs at Blue

Our people are the key to our success and we are proud of our high calibre teams. We empower our people to take initiative, challenge the norm, think for themselves and make decisions to deliver an exemplary service. We recruit the best, forward thinking, creative people to work at Blue. We want our people to inspire our future!

We have big plans for the future and you could be part of them. Take a look below to see if you have what it takes to be part of Team Blue and view our current vacancies.

Business Reporting Developer

Data at Blue

The Technology department at Blue is organised around four main functions, which collaborate closely and exist to service the rest of the business.

Data - this team is responsible for managing SQL Databases, analysing, and optimising data, to support Blue’s applications and organisational decision-making.

Change – this team is dedicated to improving systems, processes, and innovation by utilizing effective project management and coordinating change.

Development - this team develops and supports all the technology application solutions at Blue.

Infrastructure and Support - this teams designs, supports and secures Blue’s IT infrastructure as well as providing technical endpoint support to the business.

Overall purpose of the role

Data is a critical asset at Blue, driving fast and accurate decision-making in our lending business. At the core is our data warehouse – a reliable single source of truth enabling effective business intelligence.

This role supports the development, optimisation, and maintenance of the data warehouse and reporting systems to both internal and external customers. Collaborating with the Head of Data Architecture and stakeholders, this role would be ensuring data accuracy, accessibility, and alignment across Blue.

With expertise in SQL, Power BI and SSRS, the role enhances reporting capabilities, delivering insights that empower informed, strategic decisions and help the business adapt to evolving demands.

Key responsibilities and accountabilities

Reporting

Work closely with business users and developers to gather requirements and request system updates
Enhance the existing Power BI data layer to support new requirement and self-server analytics
Enhance and create new dashboards / reports to provide an intuitive user experience and data is presented in a visually appealing way
Be the Power BI expert and train end users how to create and maintain reports / dashboards for their own departments
Maintenance of existing operational SSRS reports and further report development where required
Build, test and where appropriate own the regular data feeds / reports provided to regulatory bodies, funders and other internal parties
Produce adhoc data extracts to agreed specification for internal and external parties
Ensure that all report code is optimised for performance and scalability

Data Warehouse

Maintain accurate and up-to-date configuration information within the data warehouse.
Monitor data for accuracy and consistency, working with the business to resolve any issues.
Collaborate with the Head of Data Architecture to update and improve core data warehouse functionality.
Ensure appropriate data warehouse data dictionary documentation is in place and kept up to date

General

Maintain clear and comprehensive documentation on processes.
Participate in cross functional team developments and data strategy discussions to ensure reporting and data requirements are considered at the outset of any change or project

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals. For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Person specification

Qualifications

A degree or relevant work experience in a numerate or analytical subject (e.g., Mathematics, Statistics, Computer Science, Economics, Physics, Engineering, Accounting, Finance).

Experience

Proven experience working with SQL Server 2016+, including collating business requirements from users at all levels.
Experience obtained within the UK consumer lending environment, preferably in automotive finance.
Strong understanding of the UK regulatory environment, including FCA guidelines is desirable.
Strong background in Power BI, including data modelling (Power BI Desktop) and report/dashboard design (Power BI Web) to enhance user experience.
Experience working with SSRS for developing and managing reports.
Solid experience in statistical analysis, applying techniques to interpret data and derive actionable insights.
Strong commercial mindset and business acumen, applying data insights to drive strategic decision-making.
Ability to coach and mentor colleagues across the business in Power BI and Excel, ensuring best practices for data input and data quality to support business growth.

Technical Skills

SQL & T-SQL:

Experience writing queries against OLAP and OLTP data structures to produce efficient queries that are suitably optimised.

Power BI:

Expert in Power BI Desktop for data modelling and Power BI Web for interactive reports.
Experience in Power Query for data transformation and manipulation before loading into Power BI.
Act as the Software Expert in the business for Power BI with the ability to Coach and Mentor staff across the business to utilise the product.

Excel:

Expert level with pivot tables, VLOOKUP, complex formulas, and data analysis tools.
Able to train and coach staff in advanced Excel techniques.
Programming Languages: Working knowledge of SAS, R, or Python (desirable but not essential).

Other Tools:

Experience using SSRS for reporting and SQL database management.

Interpersonal & Communication Skills

Excellent communicator, able to present complex technical data in an understandable way to non-technical stakeholders.
Strong interpersonal skills, able to build and maintain relationships at all levels.
Ability to work collaboratively in a fast-paced, dynamic environment.
Comfortable identifying and raising issues, particularly when customer outcomes may be affected.
Strong service focus, committed to delivering high-quality user experiences for internal and external clients.
Demonstrates a sense of urgency, strong work ethic, and commitment to high standards.

Personal Attributes

Resilient, able to handle setbacks and return to a high level of performance quickly following setbacks.
Solution-oriented, proactive in identifying and addressing technical challenge, even under tight deadlines and shifting priorities.
Passionate about process improvement, implementing best practices, and driving automation solutions.
Ability to manage competing priorities and deadlines without compromising quality.
Committed to ensuring data quality and governance, encouraging best practices in data entry and management across the business.
Adaptable and open to learning new technologies and approaches to meet evolving business need.

Additional requirements

The role requires flexibility to occasionally work outside standard hours for system maintenance, updates, or in response to critical incidents, ensuring business continuity and minimal disruption to services during non-business hours. This may include responding to critical incidents or carrying out essential maintenance to meet the demands of the business. Your flexibility will be key to maintaining the stability and responsiveness of infrastructure services, ensuring that operational requirements are met effectively at all times.
This role requires working collaboratively with teams around the business and as such is required to be in the office a minimum of three days a week.
This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder.
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

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Complaint Liaison Officer - (FTC - 6 months)

Complaints at Blue

Complaints at Blue drive good customer outcomes, balancing the regulatory requirements and Blue’s policies with the needs of the customer.

Overall Purpose of the Role

The role is part of a team who ensure timely and accurate administration of any complaints received by the company including the company’s introducers and customers. The team also ensure all responses are completed in line with the current FCA and CCA regulations and the company’s policies and procedures.

Key Responsibilities and Accountabilities

To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investigated within regulatory time frames
To openly and fairly review each customer complaint without bias or personal opinion
To take ownership throughout the decision-making process, communicating your reasoning, ensuring we meet our obligations with relevant legislation including the Consumer Credit Act, FCA, FOS and the FLA code of practice, whilst keeping the customer at the heart of what we deliver.
Establish telephone contact with customers to gain a full understanding of their complaint in order to progress to a fair outcome as quickly as possible.
Ensure that all complaints are handled with the highest standard of customer care.
Build excellent relationships with 3rd party service providers, dealer networks and the sales team to review and resolve any quality concerns
To maintain complaints database with correct and relevant information at all times

Compliance and Regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Person Specification

Ability to remain calm and professional under pressure – Essential for handling frustrated or distressed customers while maintaining service quality.
Strong emotional intelligence and empathy – Ability to actively listen, acknowledge customer concerns, and demonstrate understanding, even in difficult situations.
Experience managing challenging conversations and de-escalating complaints – Skilled in conflict resolution techniques to handle emotionally charged situations effectively.
Ability to maintain objectivity and professionalism when dealing with difficult customers – Ensuring compliance with policies while balancing customer needs.
Ability to remain resilient and manage stress effectively in a high-pressure environment – Working in complaints can be emotionally demanding, so maintaining well-being and self-care strategies is important.
Experience working in a regulated environment with an understanding of complaint handling best practices – Given the FCA's oversight, demonstrating knowledge of dispute resolution and complaint handling is beneficial.
Ability to deliver fair and compliant complaint resolutions in line with FCA guidance and internal policies – Ensuring all resolutions align with Treating Customers Fairly (TCF) and Consumer Duty principles.
Excellent written English skills, with the ability to draft clear, professional, and empathetic customer responses, including formal complaint outcome letters.
Experience using complaints management systems and CRM software – Essential for logging, tracking, and resolving complaints efficiently.
Attention to detail when documenting complaint cases – Ensuring records are accurate, comprehensive, and compliant with GDPR and FCA requirements.
Ability to identify root causes and trends in complaints – Contributing to process improvements and reducing future complaints.
Comfortable identifying and raising issues, particularly where driving good outcomes for customers is concerned.
Comfortable and competent with MS Office.

Additional Requirements

This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
From time to time, and within reason, you may be required to work outside of your standard contracted hours
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

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Operational Risk Officer

Compliance at Blue

The Risk Department at Blue is organised around five principal risks (Operational Risk, Regulatory Risk, Financial Crime, Data Protection, and Legal) and is led by our Chief Risk Officer (SMF16/17). The department operates independently as a second line of defence, however, works collaboratively with first line areas across the business to provide oversight, challenge, advice, and assurance, in relation to the key business objectives, and in line with the Blue Motor Finance ‘beliefs’ (values).

Overall purpose of the role

This is a second line role, and its focus is to support the embedding and ongoing development of the risk management framework and supporting RCSA processes at Blue, with a particular focus on operational risk management and KRI reporting, providing an appropriate balance of support, guidance, and challenge to achieve regulatory compliance, operational effectiveness, and good customer outcomes. Reporting to the Chief Compliance Officer, you will be required to support the embedment and ongoing maintenance of the Operational Risk Management Framework and supporting risk registers.

Key responsibilities and accountabilities

To support the Chief Compliance Officer in the implementation of the Operational Risk Management Framework and supporting standards and RCSA risk tools.
Support operational risk engagements with the Blue 1LOD to ensure that the risk management framework is embedded, with particular focus on risk and control management, control testing, and risk event/breach management.
Liaise with first line business areas to ensure that you understand key processes and how controls support the achievement of operational risk prevention, identifying gaps and weaknesses that need to be addressed.
To provide challenge, advice, and guidance to the 1LOD at Blue around products, processes, and services, and ensure that risks are identified, assessed, mitigate/managed/accepted, and monitored by the 1LOD.
Observe and champion Blue’s code of conduct and the FCA’s Conduct rules including demonstrating the expected behaviours to deliver good outcomes for customers.
Liaise and partner with Compliance, Financial Crime, Data Privacy, and Legal colleagues within the 2LOD, to ensure when their expertise is required in relation to 1LOD interactions, this is organised, and all SMEs are present for key discussions and decisions.
Support operational risk reporting where requested.

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals. For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Person specification

3 years operational risk experience in an FCA regulated environment or 5+ years’ experience in a 1LOD operations role with a sound knowledge of operational risk best practice.
Focused on customer outcomes and sound understanding of the Consumer Duty.
Demonstrated ability to effectively analyse risk and apply sound judgement in a timely manner.
Strong audit or assurance testing background.
Proven ability to write detailed policies and procedures, and breach reports.
Good team player, flexible and able to work on own initiative, whilst recognising where support is required.
Strong interpersonal skills, able to establish effective working relationships, and influence at all levels.
Appreciates the importance of accuracy, attention to detail and professionalism.
Demonstrates a sense of urgency and good work ethic.
Ability to work with competing deadlines and priorities.
Resilient, not derailed by a setback and returns to a high level of performance quickly.
Excellent internal customer service skills.
Comfortable and competent with MS Office.
Comfortable identifying and raising issues, even with senior colleagues, particularly where driving good outcomes for customers are concerned.
The role holder must carry out their role in a way that is aligned to the Purpose, Mission, and Beliefs at Blue.

Additional requirements

This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder.
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit.
From time to time, and within reason, you may be required to work outside of your standard contracted hours.
As part of your on-going development, you may be required to undertake training to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks albeit hybrid working is in place.

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Trainee Accountant

Overall purpose of the role

We are looking for an ambitious, dynamic and reliable Trainee Accountant.

You will be a driven and progressive person, eager to learn, challenge and consistently deliver high quality work in a timely manner.

You will be preparing work to a high standard, so great attention to detail is essential.

This role has a broad scope, covers various areas of accounting and will provide the successful applicant with an excellent introduction to accountancy.

You will receive some support on training costs with the aim of becoming a chartered accountant and obtained within a reasonable timeframe. This will require a separate training contract to be signed.

Key responsibilities and accountabilities

Finance Operations

Prepare daily cash postings and payments, loan payouts and customer refunds
Complete bank reconciliations
Purchase ledger processing duties
Respond to email queries in team mailbox
Create invoices
Prepare journals

Management Accounting

Assist with month-end preparation and execution
Preparation of management information for review
Preparing balance sheet reconciliations, ensuring appropriate support is in place and reconciling items are cleared within the agreed timeframes

Investor Reporting

Prepare daily prefunding
Sweep customer cash to funder
Monthly accounting and reconciliation

Compliance and regulation

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

Person specification

2.1 or higher degree
Good planning, time management and organisational skills;
Highly-adaptable and flexible. Able to work with competing deadlines and priorities, whilst delivering quality outputs;
Excellent verbal and written communication and interpersonal skills, able to establish effective working relationships at all levels in both finance and other functions in the business;
Good team player, able to work with a large, varied team and provide support across the whole team, willing to get stuck in to help the team meet demand;
Demonstrates a sense of urgency, pro-activity and strong work ethic. Resilient and tenacious, with an enthusiastic ‘can-do’ attitude;
Motivated person, able to work independently and solve problems efficiently;
Identify ways to improve processes;
Appreciates the importance of accuracy and attention to detail;
Previous experience in an accounting role;
Working towards a professional accountancy qualification;
Good MS Office skills
Assist with statutory accounts, audit and auditor queries
Prepare VAT and Corporation Tax computation and reporting
Ensure process notes are kept fully up-to-date
Assist with ad-hoc tasks

Additional requirements

This document is neither contractual, nor exhaustive, and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
This is a hybrid role split a minimum of 3 days office and up to 2 days remote, but this is subject to change
From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
From time-to-time, and within reason, you may be required to work outside of your standard contracted hours
As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks

Apply for this role

First name

Last name

Phone number

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LinkedIn URL

CV

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Equal Opportunities statement

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships and offending background.

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