Work With Us

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Overall purpose of the role

An intelligent and forward-thinking part - or newly Qualified Chartered Accountant to be responsible for the day-to-day operations within the Finance team. This role operates in a fast-paced environment and requires broad experience across various accounting areas. The role is part of the finance operations team, which cover treasury, AP teams, system modifications, SPV and Investor Reporting, the month-end close and auditor oversight.

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Excellent communication skills and attention to detail are essential. You will be a natural leader, able to manage and develop junior team members, as well as performing higher-level monitoring tasks, ensuring that the team is performing to the expected standards. In addition to the daily tasks, there will be significant amounts of ad-hoc and project work that is likely to form part of the workload in addition to the operational components. This is a new role and part of the wider Finance team succession planning.

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Key responsibilities and accountabilities

Finance team responsibility oversight

• Act as a role model for the function, inspire the junior team to reach the next level of performance.
• Monitoring and ensuring that the operations team are all aware of tasks to be completed in a timely manner and are accountable for the work being performed to appropriately high standards;
• Maintain discipline in personal behaviour and ensure good team fit and culture.
• Be individually accountable and responsible for tasks, with high engagement.
• Aid in developing a right-first-time team culture; raising the bar and team standards continuously.

Financial and Tax Accounting

• Assist with the statutory accounting and the Group’s consolidated, and individual legal entity, financial statements, including multiple SPVs;
• Support reporting processes, ensuring the highest quality of information and timeliness of delivery.
• Support periodic and year-end audits, as a main contact for audit queries.
• Maintain an up-to-date knowledge of financial reporting standards and regulations, including FRS102.
• Assist with finance papers as required by auditors or other stakeholders to cover complex areas.
• Assist with the preparation, review and compliance for corporation tax and VAT returns.

Management Accounting

• Responsible for monthly and annual management accounts close and finalisation, ensuring deadlines are met and high-quality commentary is added.
• Ensure proper control and review of accounting processes and balance sheets are in place; ensure tasks are completed in a timely manner and to the highest standards.
• Provide operational and team support as required e.g. reviewing of purchase ledger, banking etc.

Investor Reporting

• Prepare and/or review SPV investor reports and/or journals before posting.
• Prepare and/or review balance sheet reconciliations for SPV-related ledger accounts.
• Monthly reconciliation of the consolidated SPVs financial information to the data warehouse.
• Ensure that Investor Report templates are up to date according to the funding structure, counterparty requirements and that sufficient data quality controls are in place.
• Ensure that all delivery deadlines are met.

Other components

• Assist with system and process improvements, enhancements and standardisations.
• Become a proficient user for all Finance operational and accounting systems.
• Support FP&A and Capital Markets projects and associated investor reporting.
• Provide ad-hoc support to the senior Finance team and management.

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Compliance and regulation​

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

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Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

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For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

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For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

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Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

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Person specification

• Newly qualified (or almost qualified) Chartered Accountant (ACA, ACCA or equivalent), with practical accounting experience, ideally from within financial services sector.
• Good finance systems and processes knowledge (e.g. bank and balance sheet reconciliations, purchase ledger, month-end close etc.).
• Highly adaptable and flexible. Able to work with competing deadlines and priorities, whilst delivering high-quality outputs.
• Excellent planning, time management and organisational skills and good understanding of systems, controls and process.
• Ability to quickly assimilate new systems and processes and suggest improvements to drive efficiency or automation.
• Excellent verbal and written communication and interpersonal skills, able to establish effective working relationships at all levels.
• Good team player and potential team leader, able to work with a large, varied team and provide support across the whole team
• Self-starter working with initiative and minimal guidance.
• Demonstrates a sense of urgency, pro-activity and strong work ethic. Resilient and tenacious, with an enthusiastic ‘can-do’ attitude.
• Appreciates the importance of accuracy and attention to detail.
• Excellent MS Office skills.
• Experienced ERP user, with broad capabilities including the SUN accounting package, SQL and Jedox.

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Additional requirements

• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

Apply for this role

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Job purpose

To manage a region and be responsible for dealerships and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

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Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

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Knowledge, skills and experience required 

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

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Additional information

• Permanent basis
• 37.5 hours a week working remotely
• EV/Hybrid company car
  
• Home based role, covering post code patches yet to be confirmed. 

Apply for this role

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CMC at Blue

The CMC Team will work very closely with the Complaints Team, assisting as required but will predominately be focusing on the specialist complaints that are received from Claims Management Companies. The overall aim is always to achieve the right outcome, ensuring to drive good customer outcomes whilst balancing the regulatory requirements and Blue's policies with the needs of the customer, based on the information gathered throughout the investigations, liaising with other specialist teams both within Blue and externally.

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Overall purpose of the role

The role will deal with the administration around commission claims from both customers and Claims Management Companies (CMCs), ensuring that all complaints are acknowledged and accurately record CMC complaints in a timely manner and handle all CMC responses in compliance with current FCA, DISP, and CCA regulations as well as the company's policies and procedures.

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Key responsibilities and accountabilities

The key aspects of the role:

• To ensure all customer commission queries are acknowledged within regulatory timeframes
• To complete all aspects of the CMC process for both commission and affordability complaints – acknowledgement, 20-day letters, Final Response Letters
• To assist with the timely administration of Final Response Letters to customers and CMCs in relation to commission and affordability complaints
• To assist the Complaints Team with daily tasks if their workload is up to date e.g. collating of FOS files, acknowledgement customer calls etc and any ad hoc tasks that may arise.
• To assist with logging and processing of DSAR requests as required.
• To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investigated within regulatory time frames
• To openly and fairly review each customer complaint without bias or personal opinion.
• To take ownership throughout the decision-making process, communicating your reasoning, ensuring we meet our obligations with relevant legislation including the Consumer Credit Act, FCA, FOS and the FLA code of practice, whilst keeping the customer at the heart of what we deliver
• Establish telephone contact with customers to gain a full understanding of their complaint in order to progress to a fair outcome as quickly as possible
• Ensure that all complaints are handled with the highest standard of customer care
• Build excellent relationships with 3rd party service providers, dealer networks and the sales team to review and resolve any quality concerns
• To maintain complaints database with correct and relevant information at all times.
• Assisting customers with updates to ongoing complaint issues or recording new complaints for our complaints handlers to deal with
• To present the company in a professional manner and maintain confidentiality
• Ensuring electronic and paper filing is up to date and always in order
• Communicate and build sustainable relationships with all other internal departments and field staff

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Compliance and Regulation​

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals. For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

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Person specification

• Experience of working within the motor finance industry, with a minimum of 12 months handling vehicle quality issues and complaints.
• Good Working Knowledge of the FCA’s Conduct Rules, particularly the principles of Treating Customers Fairly (TCF) and the Consumer Duty.
• Knowledge of GDPR and the Data Protection Act.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, able to establish effective working relationships at all levels.
• Excellent customer service skills and awareness of the importance of the customer.
• Ability to work with competing deadlines and priorities.
• Excellent planning and organisational skills.
• Ability to understand and comply with documented processes, policies, and procedures.
• Good team player, flexible, and able to work on own initiative.
• Resilient, not derailed by a setback, and returns to a high level of performance quickly.
• Demonstrates a sense of urgency and good work ethic.
• Comfortable identifying and raising issues, particularly where driving good outcomes for customers is concerned.
• Appreciates the importance of accuracy and attention to detail.
• Comfortable and competent with MS Office.

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Additional requirements

• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.
  

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Apply for this role

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Loan Servicing at Blue

Loan Servicing at Blue are responsible for supporting our customers through the life of their loan.

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Our focus is on delivering an outstanding customer experience through every interaction, underpinned by operational efficiency and a commitment to excellent service.

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The department comprises 3 teams, totalling approximately 30 people:

• Customer Services – Handles day-to-day customer enquiries.
• Complaints – Provides expert assistance and resolution for customers experiencing issues, ensuring fair outcomes in line with regulatory standards.
• DSARs (Data Subject Access Requests) – Manages customer requests for access to their personal data, ensuring compliance with data protection regulations.

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Overall purpose of the role

As an Operations Manager, you play a pivotal role in aligning the Loan Servicing department with Blue’s strategic objectives.

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You will lead and support Team Leaders, ensuring that the teams’ performance, compliance and service standards are consistently met and continuously improved.

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You will foster a culture of excellence, accountability and innovation across the department, driving both people development and operational improvements.

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Key responsibilities and accountabilities

Leadership and People Management

• Lead, coach, and develop high-performing teams, including conducting appraisals, setting objectives, and managing recruitment and performance.
• Drive a positive and collaborative culture aligned with Blue’s values and goals.
• Ensure robust training plans are in place and implemented effectively.

Operational Excellence

• Monitor and ensure adherence to departmental SLAs, KPIs and quality standards.
• Recommend and implement process and system enhancements to drive efficiency and accuracy.
• Accurate and timely departmental reporting for both internal and external stakeholders.
• Ensure operational policies and procedures are up to date and reviewed regularly.
• Support on departmental costs and supplier contracts, maintaining a thorough understanding of the services each provider delivers.
• Support external audits by providing relevant information and responding to queries.

Communication and Stakeholder Engagement

• Act as a key liaison between the department and senior management, cascading business updates and ensuring feedback is clearly communicated.
• Build and maintain strong working relationships across the business, fostering cross-functional collaboration.
• Maintain excellent relationships with external parties.

Compliance and Risk Management

• Ensuring Key Risk Indicators are monitored and escalated as required.
• Maintain up to date knowledge of Blue’s products, Hire Purchase lending practices and regulatory obligations.
• Ensure departmental adherence to all policies and compliance standards
• Actively support a culture of compliance, ensuring good customer outcomes and alignment with FCA Conduct Rules.

Business Continuity

• Be responsible for full department leadership in the absence of Director of Operations.
• Implement and maintain robust succession planning strategies to identify and prepare future leaders.

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Compliance and regulation​

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

​

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

​

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

​

For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

​

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

​

Person specification

Essential:

• Proven experience of managing high performing teams, preferably within a regulated financial services environment.
• Strong understanding of operational processes and performance management.
• Excellent communication and strong interpersonal skills, able to establish effective working relationships at all levels.
• Good team player, flexible and able to work on own initiative.
• Demonstrated ability to lead change, improve processes, and influence outcomes.
• High attention to detail and accuracy.
• Proficient in Microsoft Office and other relevant business systems.
• Strong organisational and time management skills, with the ability to handle competing priorities.
• Resilient, not derailed by a setback and returns to a high level of performance quickly.
• Proactively steps in to assist teams and contribute wherever support is required.

Desirable:

• Experience in motor finance, ideally hire purchase lending.
• Knowledge of the CCA, CRA, CONC and DISP.
• Understanding of FCA regulations and compliance requirements.
• Strong customer service ethos and understanding of customer-centric operations.

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Additional requirements

• Office hours are between 8am-7pm, you should complete 7.5 hours a day, covering core working hours to best support your team leaders.
• Hybrid working available after training completed (3 days in the office as a minimum).
• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

Apply for this role

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Loan Originations at Blue

Loan Originations at Blue are responsible for lending to our customers and managing relationships with our Introducers.

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Exceptional service and operational efficiency are at the heart of everything we do.

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The department comprises 3 teams, totalling approximately 25 people:

• Underwriting – responsible for reviewing applications and approving loans.
• Introducer Support – manages Introducers onboarding, monitoring and queries.
• Payouts - manages timely loan payments to our introducers.

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Overall purpose of the role

As an Operations Manager, you play a pivotal role in aligning the Loan Originations department with Blue’s strategic objectives.

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You will lead and support Team Leaders, ensuring that the teams’ performance, compliance and service standards are consistently met and continuously improved.

​

You will foster a culture of excellence, accountability and innovation across the department, driving both people development and operational improvements.

​

Key responsibilities and accountabilities

Leadership and People Management

• Lead, coach, and develop high-performing teams, including conducting appraisals, setting objectives, and managing recruitment and performance.
• Drive a positive and collaborative culture aligned with Blue’s values and goals.
• Ensure robust training plans are in place and implemented effectively.

Operational Excellence

• Monitor and ensure adherence to departmental SLAs, KPIs and quality standards.
• Recommend and implement process and system enhancements to drive efficiency and accuracy.
• Accurate and timely departmental reporting for both internal and external stakeholders.
• Ensure operational policies and procedures are up to date and reviewed regularly.
• Support on departmental costs and supplier contracts, maintaining a thorough understanding of the services each provider delivers.
• Support external audits by providing relevant information and responding to queries.

Communication and Stakeholder Engagement

• Act as a key liaison between the department and senior management, cascading business updates and ensuring feedback is clearly communicated.
• Build and maintain strong working relationships across the business, fostering cross-functional collaboration.
• Maintain excellent relationships with external parties.

Compliance and Risk Management

• Ensuring Key Risk Indicators are monitored and escalated as required.
• Maintain up to date knowledge of Blue’s products, Hire Purchase lending practices and regulatory obligations.
• Ensure departmental adherence to all policies and compliance standards
• Actively support a culture of compliance, ensuring good customer outcomes and alignment with FCA Conduct Rules.

Business Continuity

• Be responsible for full department leadership in the absence of Director of Operations.
• Implement and maintain robust succession planning strategies to identify and prepare future leaders.

​

Compliance and regulation​

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

​

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

​

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

​

For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

​

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

​

Person specification

Essential:

• Proven experience of managing high performing teams, preferably within a regulated financial services environment.
• Strong understanding of operational processes and performance management.
• Excellent communication and strong interpersonal skills, able to establish effective working relationships at all levels.
• Good team player, flexible and able to work on own initiative.
• Demonstrated ability to lead change, improve processes, and influence outcomes.
• High attention to detail and accuracy.
• Proficient in Microsoft Office and other relevant business systems.
• Strong organisational and time management skills, with the ability to handle competing priorities.
• Resilient, not derailed by a setback and returns to a high level of performance quickly.
• Proactively steps in to assist teams and contribute wherever support is required.

Desirable:

• Experience in motor finance, ideally hire purchase lending.
• Understanding of FCA regulations and compliance requirements.
• Strong customer service ethos and understanding of customer-centric operations.

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Additional requirements

• Office hours are between 8am-7pm, you should complete 7.5 hours a day, covering core working hours to best support your team leaders.
• Hybrid working available after training completed (3 days in the office as a minimum).
• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

Apply for this role

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Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

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Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling 5% commission package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

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Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

• Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
• Present and explain Blue’s value proposition and 5% dealer commission package effectively to maximise conversion.
• Ensure a smooth onboarding experience and successful ramp-up in production.

Commercial Delivery and Performance Management

• Consistently deliver agreed case volume and lending targets within your region.
• Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
• Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

• Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
• Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
• Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

• Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
• Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
• Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

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Compliance and regulation​

Compliance and Market Conduct

• Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
• Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
• Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

• Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
• Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
• Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

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Person specification

• Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
• Commercially sharp, with experience managing pricing and commission negotiations.
• Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
• Strong interpersonal and communication skills, capable of building trust quickly.
• Resilient and self-motivated with high personal accountability.
• Familiar with FCA compliance and regulatory standards.
• Full UK Driving Licence and access to a vehicle for regular regional travel.

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Additional requirements

• This is a field-based role with substantial regional travel.
• Flexibility to work occasional evenings or weekends where business needs demand.
• Willingness to undertake training and continuous professional development as required.

Apply for this role

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Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

​

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling 5% commission package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

​

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

• Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
• Present and explain Blue’s value proposition and 5% dealer commission package effectively to maximise conversion.
• Ensure a smooth onboarding experience and successful ramp-up in production.

Commercial Delivery and Performance Management

• Consistently deliver agreed case volume and lending targets within your region.
• Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
• Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

• Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
• Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
• Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

• Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
• Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
• Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

​

Compliance and regulation​

Compliance and Market Conduct

• Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
• Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
• Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

• Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
• Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
• Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

​

Person specification

• Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
• Commercially sharp, with experience managing pricing and commission negotiations.
• Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
• Strong interpersonal and communication skills, capable of building trust quickly.
• Resilient and self-motivated with high personal accountability.
• Familiar with FCA compliance and regulatory standards.
• Full UK Driving Licence and access to a vehicle for regular regional travel.

​

Additional requirements

• This is a field-based role with substantial regional travel.
• Flexibility to work occasional evenings or weekends where business needs demand.
• Willingness to undertake training and continuous professional development as required.

Apply for this role

​

​

Commercial Team at Blue

At Blue, our commercial operations are structured into three core regional teams supported by a National Accounts Department, under the strategic leadership of our Chief Commercial Officer. Our Commercial Directors guide regional operations, closely assisted by Regional Directors who lead teams of Relationship Managers to achieve strategic business commercial objectives.

​

Overall purpose of the role

The Regional Manager is accountable for acquiring and managing introducers within an assigned region, focusing exclusively on Blue’s defined target market. You will onboard new dealer partners using our compelling 5% commission package (subject to change), designed to drive value for both Blue and our introducers. In addition to acquisition, you’ll manage introducer performance, focusing on maintaining a sustainable weighted average commission, addressing any clawbacks or other forms of debt promptly whilst delivering consistent volume and quality case flow.

​

Key responsibilities and accountabilities

Introducer Acquisition and Onboarding

• Proactively identify, target, and onboard new introducers aligned with our defined target market strategy.
• Present and explain Blue’s value proposition and 5% dealer commission package effectively to maximise conversion.
• Ensure a smooth onboarding experience and successful ramp-up in production.

Commercial Delivery and Performance Management

• Consistently deliver agreed case volume and lending targets within your region.
• Maintain a strong pipeline of introducer opportunities and submit accurate business forecasts.
• Analyse performance data and take proactive steps to meet and exceed targets.

Relationship Management

• Own and manage relationships with assigned dealers, ensuring engagement, retention, and profitability.
• Act as the key point of contact for introducers, ensuring timely responses and resolution of any issues.
• Support introducers with training, deal structuring, and product education to drive volume and quality.

Commission and Commercial Oversight

• Monitor and manage introducer weighted average commission to align with Blue’s commercial expectations.
• Identify and manage risks associated with over-commissioning or unprofitable introducer performance.
• Proactively manage any clawbacks or debt recovery issues, escalating where necessary in collaboration with the Regional Director.

​

Compliance and regulation​

Compliance and Market Conduct

• Maintain a working knowledge of FCA conduct rules and ensure introducer behaviours and processes are compliant.
• Handle customer and introducer data lawfully and responsibly, adhering to all data protection and internal governance policies.
• Act always to deliver good outcomes for customers and understand how this requirement specifically applies to your role at Blue.

Reporting and Administration

• Keep accurate, up-to-date records of introducer interactions, onboarding progress, performance, and escalations.
• Contribute market feedback and competitor intelligence to your Regional Director to support regional strategy.
• Attend regular 1-1s and regional commercial business meetings, bringing insight and actions that support the wider team goals.

​

Person specification

• Demonstrated success in introducer or dealer commercial roles within motor finance or a sector.
• Commercially sharp, with experience managing pricing and commission negotiations.
• Target-driven, tenacious, and proactive in approach to commercial activity and relationship building.
• Strong interpersonal and communication skills, capable of building trust quickly.
• Resilient and self-motivated with high personal accountability.
• Familiar with FCA compliance and regulatory standards.
• Full UK Driving Licence and access to a vehicle for regular regional travel.

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Additional requirements

• This is a field-based role with substantial regional travel.
• Flexibility to work occasional evenings or weekends where business needs demand.
• Willingness to undertake training and continuous professional development as required.

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Underwriting at Blue

The Underwriting team at Blue Motor Finance is part of Loan Originations and plays a crucial role in assessing motor finance applications. Our primary focus is reviewing the creditworthiness of each applicant, assessing affordability, verifying income and documentation, and ensuring that all applications meet our lending criteria. We work closely with Regional Managers, Introducer Support, and Payouts to ensure a smooth and efficient start to the customer’s finance journey.

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Overall purpose of the role

This role is part of a team responsible for the timely and accurate administration of finance loan products. Key tasks include processing online applications, liaising with dealerships and colleagues, and handling queries. The role also ensures accuracy at all times and that company processes and procedures are strictly followed.

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Key responsibilities and accountabilities

• Underwrite referred deals to policy and mandate
• Make confident decisions in line with business rules and processes
• Manage queries via different workflows 
• Verification of the completeness and accuracy of credit proposals
• To complete all ad hoc admin tasks as distributed by the Senior / Team Leader / Head of Department
• Contribute towards the team by working together to achieve the SLA requirements
• Build sustainable relationships with all other internal departments and field staff
• React to any procedure changes positively and proactively
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own, and others’ health & safety at all times

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Compliance and regulation​

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

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Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

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For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals.

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Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

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Person specification

Qualifications:

• Good educational background with proficiency demonstrable in Math’s and English
• Computer literate, including MS office products and email

Experience:

• Experience of working in a team in an office environment - preferably in a consumer finance environment
• Knowledge of TCF and Consumer Duty
• Ability to understand and comply with documented processes and procedures

Interpersonal:

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic 'can do’ attitude
• Comfortable identifying and raising issues, particularly where driving good outcomes for customers are concerned
• Good team player, flexible and able to work on own initiative
• Strong interpersonal skills, able to establish effective working relationships at all levels
• Appreciates the importance of accuracy and attention to detail
• Demonstrates a sense of urgency and good work ethic
• Ability to work with competing deadlines and priorities

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Additional requirements

• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.
• This is a hybrid position, however training may require full office attendance until completion.

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  Office hours are between 8am-8pm, you should complete 7.5 hours a day, covering core working hours depending on your rota.
• Rota shift work based with some 9am-5.30pm Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them).
• Hybrid working available after training completed (3 days in the office as a minimum).

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