Blue cares about its customers. If the cost of living is impacting you, please click here for further guidance.


Simple Secure Customer Portal

Blue has launched a new Customer Portal.

Whether you are a new customer or have been with Blue for some time, you can access current and previous agreements, see your current balance and even request an early settlement figure here.  This is only the start and in the coming weeks and months you will be able to do even more.

Accessing your account is quick and easy and takes only minutes to do.

Customer Portal

Do you want to use Blue’s new Portal? Be one of the first to register!

Already registered on Blue’s new portal?

Took out an agreement before July 2023 and want to access the current portal?

Focused on you

Blue believes in great customer service, and you can use its portal to help you with your enquiry.

Blue holds its customers in the highest esteem and subscribes to the Finance and Leasing Association (FLA) Lending Code, which sets out best practice in consumer lending. Further information and details of the Lending Code can be obtained from

Should your financial position change in a way that will affect your monthly repayments with Blue, it is important that you contact the team immediately. Once Blue is made aware of your circumstances, it can work with you to try and find a solution. You can find further information here.

If you wish to contact Blue regarding a complaint please click here.

For Blue's complaints data please click here.

If you wish to view Blue's tariff of card charges or contact Blue regarding a charge on your account, please click here.

Contact Blue

Customer Service team

Collections team