Blue cares about its customers. If the cost of living is impacting you, please click here for further guidance.


My Blue - your Customer Portal

Blue has launched a new Customer Portal and it is now available to all our customers.

If you have not yet registered, please use the link opposite to access your information and take advantage of the features on offer. Creating an account is quick and easy and takes only minutes to do.

You'll still be able to: What's new and improved:
  • Change your payment date
  • Update your account details
  • Have 24/7 access to your agreement information
  • View your transaction history
  • A new look
  • See all your agreements in the one place
  • Get a settlement quote online
  • Immediate access to your statements and HP agreement

Accessing the Portal

Would you like to sign up for an account?

Already have an account?

Putting you first

Blue believes in great customer service, and you can use its portal to help you with your enquiry.

Blue holds its customers in the highest esteem and subscribes to the Finance and Leasing Association (FLA) Lending Code, which sets out best practice in consumer lending. Further information and details of the Lending Code can be obtained from

Blue understands that circumstances change and that your financial position may mean that you are at risk of missing payments, or already struggling to make your loan repayments. You can find further information in our frequently asked questions on some of the ways we can help you.

If you wish to contact Blue regarding a complaint please click here.

For Blue's complaints data please click here.

If you wish to view Blue's tariff of card charges or contact Blue regarding a charge on your account, please click here.

Contact Blue

Customer Service team

Call 020 3005 9330


Opening Hours:

Monday to Friday: 09:00 – 17:00

Collections team

Call 020 3005 9332


Opening Hours:

Monday to Friday: 08:00 – 19:00

Saturday: 09:00 – 13:00