Blue have big plans for the future – do you want to be part of them? Take a look at our current vacancies or contact us if you think that you have the right aptitude and talent that we are looking for.
Area Sales Manager
Job purpose
To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.
The key aspects of the role are:
To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
To identify and recruit new dealerships
To develop dealerships into profitable producers of business
Have a thorough understanding of our products and pricing criteria
Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
Understanding and delivering the brand values of the business, and acting as an ambassador for the company
Provide training and support to dealerships where required
Keep electronic and paper filing in order at all times
To present the company in a professional and confidential manner at all times
To pay due care and attention to your own and others’ health and safety at all times.
Experience
Strong awareness of the industry sector and regulations
Extensive field sales experience in the financial services sector
Experience of managing a large geographic area
An excellent understanding of the motor finance sector, can hit the ground running
Ability to identify the right sales approach for each business partner
Outstanding time management and organisation skills
Knowledge of TCF
Ability to understand and comply with documented processes and procedures
Excellent verbal and written communication
Interpersonal
Adaptable and flexible
Excellent verbal and written communication skills
Excellent planning and organisational skills
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Customer focused approach
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional information
Permanent basis
37.5 hours a week working remotely
Monthly meetings at Head Office in Sevenoaks, Kent
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Capital Markets Analyst
Job Purpose
Direct support to the Head of Capital Markets in delivering on strategy related to the treasury and funding requirements to support Blue’s business platform; raising committed funding, recycling capital efficiently, diversifying sources of liquidity, meeting business cashflow requirements and profitability measures
Job Role
Production of investor reporting as required under various transactions
Data production, and analysis to support transaction work, and internal reporting and forecasting
Support on transaction work
Ad hoc project management to support improved business efficiencies and timely delivery of transactions
Collation of market data ‘feeds’ and production of information for internal reports / external presentations
Experience
Experience of working in an FCA regulated business
Experience of working in relevant Financial Services business environment, ideally insecuritisation, structured finance, or treasury banking
Experience of producing investor and / or management information reports
Experience of using complex analytical, cashflow, and forecasting Excel spreadsheets
Understanding of working on business related projects, and delivery to agreed timetables
Experience of working in a team, and in an office environment
Interpersonal
Ability to work with integrity, within internal and external reporting, compliance, andgovernance frameworks
Able to work under pressure to tight deadlines
Desire to develop broader capital markets skill set
Excellent verbal and written communication skills
Excellent organizational[, and project management] skillsEnthusiastic, and tenacious attitude
Accuracy and attention to detail
Professional and well presented
Ability to develop effective working relationships
Treats customers / counterparts fairly
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Travelling to other locations [in London] for meetings with business counterparts
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Capital Markets Co-ordinator
Job Purpose
Direct support to the Head of Capital Markets in relation the day-to-day activities required to support strategy related to the treasury and funding requirements to support Blue’s business platform; raising committed funding, recycling capital efficiently, diversifying sources of liquidity, meeting business cashflow requirements and profitability measures.
Job Role
Provide project support to Capital Markets function in relation to multiple funding streams, investor relations work flows, internal and external reporting requirements
Produce status and timeline reports, and adhoc presentations
Co-ordinate internal resource in relation to operational tasks necessary to complete transactions
Document existing processes and new processes within Capital Market function
Organise and maintain data and information storage
Document and maintain policies in support of Capital Market function
Support Governance framework for Capital Market function
Experience
Experience of working in an FCA regulated business
Experience of working in relevant Financial Services business environment
Understanding of working on multifaceted business related projects, and delivery to agreed timetables
Experience of working in a team, and in an office environment
Interpersonal
Ability to work autonomously, with integrity, within internal and external reporting, compliance, and governance frameworks
Excellent verbal and written communication skills
Excellent planning, organizational, and project management skills
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines, prioritise, and escalate as appropriate
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Treats customers / counterparts fairly
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office product and Email. Microsoft Project desirable, but not essential
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Travelling to other locations [in London] for meetings with business counterparts
Apply for this role
Capital Markets Senior Analyst
Job Purpose
Direct support to the Head of Capital Markets in delivering on strategy related to the treasury and funding requirements to support Blue’s business platform; raising committed funding, recycling capital efficiently, diversifying sources of liquidity, meeting business cashflow requirements and profitability measures.
Job Role
Production, presentation and review of monthly servicer, investor, and management reports
Oversight of system and reporting design requirements to align with securitisation regulation
Monitoring of liquidity requirements, drawdowns, and reconciliation of cash movements
Data collation, liquidity forecasting and performance and stress testing analysis, and ad hoc internal and external reporting
Support funding projects such as ABS issuances or solutions for new products
Involvement in all aspects of the deal execution process, including structuring, legal documentation, investor due diligence, rating agency analysis
Ad hoc project management to support improved efficiencies and timely delivery of business initiatives
Market research and production of information for internal reports / external presentations
Experience
Experience of working in an FCA regulated business
Experience years’ experience of working in relevant Financial Services business environment, ideally insecuritsation or structured products, or treasury banking business
Experience of producing and dissecting servicer, investor and / or management reports
Strong Excel modelling skills with VBA knowledge, using complex analytical, cashflow, and forecasting Excel spreadsheets
Interpersonal
Ability to work with integrity, within internal and external reporting, compliance, andgovernance frameworks
Able to take responsibility, work under pressure to demanding deadlines
Strong Excel modelling skills with VBA
Excellent verbal and written communication skills
Excellent organizational, and project management skills
Enthusiastic, self-starter, and tenacious attitude
High accuracy and attention to detail
Professional and well presented
Ability to develop effective working relationships
Treats customers / counterparts fairly
Qualifications
Strong educational background with proficiency demonstrable in Maths and English
Strong computer Literate, including MS office products and Email
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Travelling to other locations [in London] for meetings with business counterparts
Apply for this role
Complaints Handler
Job Purpose
As Complaints Handler you’ll join a growing team who ensure timely and accurate administration of any complaints to the company, including the company’s introducers and customers. The Complaints team ensure all responses are completed in line with the current FCA and CCA regulations and the company’s policies and procedures. Working within this team provides a real sense of achievement and when resolving the complaint.
To join this growing department we’re looking for self-motivated individuals who are inquisitive and able to work autonomously to offer the best resolution to our customers, whilst insuring Blue’s integrity.
Job Role
To work as part of a motivated team, to ensure that all inbound complaints are thoroughly investigated
To always work towards offering a suitable solution to our customers within the set regulatory time frames
To openly and fairly review each customer complaint without bias or personal opinion
Manage own caseload, ensuring all complaints are handled within required deadlines and FCA requirements.
To participate in monthly meetings to put forward suggestions for improvement and share successes as part of group
Openly share experience in order to use information to build knowledge / skill set
Establish telephone contact with customers to gain a full understanding of their complaint in order to progress to a fair outcome as quickly as possible
Ensure that all complaints are handled with the highest standard of customer care
To maintain complaints database with correct and relevant information at all times
To research root cause of complaints and use information to ensure consistency in processes and procedures
To hold excellent communication skills both verbally and in writing
Know, understand and apply the principles of TCF
Experience
Experience in dealing with complaints and providing a resolution
Demonstrable experience in being resilient and decisive, confident to make decisions
Experience of working in a team in an office environment is beneficial
Knowledge of treating customers fairly (TCF)
Knowledge of GDPR and DPA act
Awareness of current FCA regulations preferred
Ability to understand and comply with documented processes, policies and procedures
Excellent verbal and written communication skills
Interpersonal
Someone who loves to learn and do well, to absorb as much of the training as possible and is keen to develop their career
Inquisitive and investigate personality
Adaptable and flexible
Ability to work as part of a team but also individually
Reliable
Excellent planning and organisational skills
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Customer focused approach
Qualifications
Good educational background with proficiency demonstrable in maths and English
Computer Literate, including MS office products and Email
Additional Information
Must be able to reliably commute to office
Permanent 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Rota’d shifts Monday-Friday – notice of shift up to 8 weeks’ notice in advance -
a. 08.00-16.30
b. 09.00-17.30
c. 10.00-18.30
d. 11.30-20.00
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Credit Risk Analyst
Job Purpose
This role is part of the Analytics team at Blue and involves monitoring and management of the credit risk profile of Blue’s motor finance loan portfolio. With a total figure lent of over one billion pounds, credit risk is a key part of how Blue does business, the management of which is vital to the continued success of the company.
The risk department is currently staffed and run by the Director of Quantitative Risk. Reporting to him, you will be expected to assist and eventually lead many of the regular portfolio management tasks.
Flexibility is key to the role, having an inquisitive nature and the drive to independently investigate any aspect of the portfolio. Blue operates a flat management structure where will you will have your own projects and have a say on wider business decisions.
Job Role:
Production of monthly risk reporting materials, including analysis and summary for the Board of Directors
Organisation, maintenance and publication of official Risk figures
Modelling and forecasting of the portfolio – such as forecasted default rates, expected portfolio amortisation, ‘what-if’ scenario analysis
Closely working with the wider Analytics team to understand how the business is changing over the time in terms of business mix, take up rates, and other metrics
Maintaining a good relationship with other teams at Blue (including Finance and Collections), understanding their needs and scheduling adhoc meetings to discuss portfolio trends
Responding to business queries
Some light report design, coding, and automation
Deep dives into specific topics
Opportunity for data science (R/Python based)
Staying abreast of any developments in the wider motor finance industry
Experience
3-4 years working in financial institution, preferably focused on data analytics or risk
Basic T-SQL knowledge essential, ability to structure more complex data queries is valued
R or Python knowledge beneficial
Must be a good communicator, able to clearly and concisely convey defensible views to management
Ability to work as part of a team but also individually
A logical mind suited to problem solving
Commercial awareness
Interpersonal
Adaptable and flexible
Excellent verbal and written communication skills
Ability to work as part of a team
Excellent planning and organisational skills
Enthusiastic can do attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Customer focused approach
Qualifications
Degree educated in a numerate discipline
High standard of written and spoken English
Excellent Excel skills a must
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Apply for this role
Customer Service Adviser
Job purpose
To ensure timely and accurate administration of the company’s loan products including direct liaison with the company’s introducers and customers on the telephone and by correspondence. Ensuring accuracy at all times and that the company’s processes and procedures are followed.
Job Role
Inbound and outbound telephone call handling
Inbound and outbound correspondence
Gathering initial information for customer complaints
Completion of welcome calls as required
Updating / correction of HPI records
Recording all received information correctly in line with company procedures
Liaison with Dealerships / Area Sales Managers
Updating and keeping electronic and paper filing in order at all times
To keep up to date with the company’s products & E Learning
To present the company in a professional manner and maintain confidentiality
To pay due care and attention to your own and others’ health and safety at all times
Experience
Experience of working in a team within an office/contact centre environment
Experience of liaising directly with customer on the telephone
Ability to understand and comply with documented processes, policies and procedures
Excellent verbal and written communication skills
Interpersonal
Adaptable and flexible
Ability to work individually as well as part of a team
Excellent planning and organisational skills
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Customer focused approach
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Rota shift working based on 8-8 Weekdays and 9-6 Saturdays, Sundays & Bank Holidays (day in lieu earned for working them)
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Finance Operations Assistant
Job Purpose
This role is responsible for contributing to the smooth running of finance operations, including (but not confined to) loan payment processing, purchase ledger and account reconciliations.The role holder will need to have excellent attention to detail and time management skills in order to meet daily deadlines. The successful candidate will be given the opportunity to become involved in ad hoc accounting work and projects, with the potential opportunity of support to achieve a professional accountancy qualification.
Job Role
Processing and submitting daily payments as required
Bank reconciliations
Processing journals in the accounting system for new loans and customer repayments
Making adhoc payments to dealers as required
Sweeping cash to funders
Reconciling balance sheet accounts
Processing customer payments into the loan system
Assisting in the purchase ledger function as required
Dealing with emails sent to the accounts inbox
Liaising with other departments as required
Supporting the management team as required
Ad-hoc reporting and analysis for management
Experience
Experience in a similar role, preferably in a consumer finance environment would be beneficial
Good system skills including MS Office, ideally intermediate MS Excel
Previous experience using Sun would be beneficial
Experience with Customer or dealer facing aspects of consumer finance would be beneficial
Interpersonal
Adaptable and flexible
Ability to work as part of a team
Excellent verbal and written communication skills
Excellent planning and organisational skills
Comfortable dealing with senior management, shareholders and funders
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Ability to stay focused on all tasks
Professional and well presented
Establishes effective working relationships
Customer focussed approach
Qualifications
5 GCSEs A-C including Maths and English
2 A-Levels or Equivalent
Early stages of accounting qualifications AAT/ACCA/CIMA (desired but not essential)
Additional Information
This is an important position within the finance team and is an extremely busy role. The role holder will need to exhibit excellent time management skills to ensure that tasks are completed accurately and on time.
Accuracy is important as is an ability to look at how processes and identify any potential efficiency savings.
Working hours are 9:00am – 5:30pm Mon – Friday although some out of hours working may be required at particularly busy times.
Study support may be available upon passing probation.
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Finance Team Leader - Operational Finance
Job Purpose
This role is responsible for ensuring the smooth running of Finance Operations with a focus on running the accounting functions of the business.This role will be responsible for managing a team of Finance Operations Assistants, reviewing work, assisting in the production of the monthly management accounts and assisting the Finance Manager as required.
The role holder will need to have a good understanding of standard finance processes and will be given the opportunity to become involved in ad hoc accounting work and projects, with the potential opportunity of support to achieve a professional accountancy qualification.
Job Role
Manage a team of Finance Operations Assistants, including allocating tasks, ensuring SLA’s are met and holding monthly 1-2-1 performance appraisals.
Hold regular team meetings.
Regularly review processes ensuring they are meeting business needs & redeveloping processes as required.
Solid business & process knowledge; excellent understanding of why tasks are required as well as being able to do them.
Review & approve journals prepared by Finance Operations Assistants.
Review & approve balance sheet reconciliations prepared by team members.
Prepare balance sheet reconciliations assigned by Finance Manager.
Prepare monthly management accounts postings.
Review funder control accounts ensuring reconciling items are cleared within SLA.
Monitor the Bank Reconciliation system to ensure SLA’s are being met and postings are accurate.
Be 1st approver for payments submitted by team members.
Supporting the management team as required.
Ad-hoc reporting and analysis for management
Experience
Experience in a similar role, preferably in financial services
Excellent all round understanding of standard Finance processes (e.g. reconciliations, purchase ledger etc.)
Good system skills including MS Office, intermediate MS Excel
Previous experience managing or mentoring team members would be beneficial
Previous experience using Sun would be beneficial
Interpersonal
Self-starter, capable of working self-sufficiently with minimal guidance
Problem solver who takes a proactive approach to processes and always looks for improvements
Ability to lead and motivate a team
Adaptable and flexible
Excellent verbal and written communication skills
Excellent planning and organisational skills
Comfortable dealing with senior management and stakeholders.
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Qualifications
5 GCSEs A-C including Maths and English
2 A-Levels or Equivalent
Early stages of accounting qualifications AAT/ACCA/CIMA (desired but not essential)
Additional Information
This is an important position within the finance team and is an extremely busy role. The role holder will need to exhibit excellent time management skills to ensure that tasks are completed correctly and on time.
Accuracy is important as is an ability to take a look at how jobs are done and identify any potential efficiency savings.
Working hours are 9:00am – 5:30pm Mon – Friday although some out of hours working may be required at particularly busy times.
Study support may be available upon passing probation.
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Internal Sales
Job purpose
This is a multi-functional sales role that works closely with several departments within Blue to assist new and existing customers into new financial agreements. The team is responsible for locating new vehicles through our current dealer network. Internal Sales engage with our existing dealers to rejuvenate business. The adviser must ensure that processes and procedures are followed whilst ensuring the daily workload is completed to the highest levels of accuracy.
Job Role
Follow up on finance application leads generated by our current partners
Work closely with customer services to speak with existing customers approaching Blue regarding new finance agreements
Help potential customers find new vehicles to purchase and assist them through the sales process
Reconnect with dealers who have previously signed up but are not using us currently
Develop relationships with the Area Sales Managers to help both parties increase dealers and accounts
Experience
Essential customer focused telephone experience, from a sales environment
Must have experience working to and exceeding sales targets
Experience of working within a sales team in an office environment
Awareness of current FCA regulations, there will be a requirement to study and pass the SAF (Specialist Automotive Finance) test.
Ability to understand and comply with documented processes, policies and procedures.
Interpersonal
Customer focused approach
Able to work under pressure to achieve monthly sales targets
Enthusiastic ‘can do’ attitude
Adaptable and flexible
Ability to work as part of a team but also individually
Reliable member of the team
Excellent planning and organisational skills
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Rota shift work based on 8-8 weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them).
Apply for this role
Payouts Operator
Job Purpose
The role is part of a growing team, to ensure timely and accurate administration of the company’s approved loan deals through to dealer payout according to policy mandate. Including direct liaison with the introducers and customers on the telephone and by email correspondence, ensuring accuracy at all times and that the company’s payouts processes and procedures are followed.
The key aspects of the role are:
Check agreements received from Dealers for accuracy and completeness
Verify requested documents in accordance with the deal
Completion courtesy calls as required
Keep electronic and paper filing in order at all times
To keep up to date with the company’s products
To present the company in a professional and confidential manner at all times
To pay due care and attention to your own and others’ health and safety at all times
Experience
Experience of working in a team in an office environment
Experience of liaising directly with customers over the telephone
1-2 year’s previous experience – preferably in finance sector
Knowledge of treating customers fairly (TCF)
Awareness of current FCA regulations
Ability to understand and comply with documented processes, policies and procedures
Excellent verbal and written communication skills
Interpersonal
Adaptable and flexible
Excellent verbal and written communication skills
Ability to work as part of a team
Excellent planning and organisational skills
Enthusiastic ‘can do’ attitude
Able to work under pressure to tight deadlines
Accuracy and attention to detail
Professional and well presented
Establishes effective working relationships
Customer focussed approach
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Rota shift work based on 8-8 weekdays and 9-6 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them).
Company Benefits
Continuous support and ongoing internal & external training programmes
Excellent progression and career development within the company
Support for courses and personal development
25 days holidays + bank holidays and a day off for your birthday
Subsidised gym membership
Company funded Private Medical Insurance (after probation)
Company funded Life insurance (after probation)
Childcare Vouchers
Cycle to work scheme
Technology Loan Scheme
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Product Manager
Job Purpose
As Product Manager you will be intelligent and pragmatic with a passion for delivering high quality products. You’ll be working on multiple internal and customer facing products, touching all areas of our business as part of a cross-disciplinary team.
Job Role
Take ownership of existing and new products and features.
Analyse how people are using our products, using both quantitative and qualitative approaches.
Help define our product strategy by gathering data and feedback from multiple sources (our customers, dealers, stakeholders, industry sources etc. etc.)
Manage product backlogs and roadmaps in-line with the product strategy.
Act as the voice of the user, champion user insight driven product development.
Work closely with our technical teams to figure out what’s possible.
Produce user stories, map out user journeys and build wireframes for new features.
Be on hand to answer any product queries that come up during development.
Get involved with Quality Assurance and validating that product changes are implemented as expected.
Implement and monitor metrics so that we can judge if a product change is successful.
Actively monitor the broader market across technology and business to inform product direction.
Experience
Experience in a product or related role
Practical knowledge of the product lifecycle and development techniques
Experience leading integrations with 3rd parties would be a benefit
Understanding of agile development practices (and their pros and cons!)
Strong written and verbal communication skills
Experience in car finance or the financial services sector would be beneficial
Interpersonal
Positive, pragmatic and collaborative
Smart, curious and driven to always be learning
Naturally collaborative and relish working alongside a wide mix of people
Focussed on building products which delight and make people happy
Passionate about delivering the best possible outcome for everyone
Always wondering whether there is a better way to do things
Naturally put the customer at the centre, giving great customer service
Excellent at organisation and planning
A natural at multi-tasking and context switching
Able to communicate clearly and effectively with a broad spectrum of people
Quickly form productive and effective relationships
Not afraid of taking ownership and responsibility
Qualifications
5 GCSEs A-C including Maths and English
2 A-Levels or Equivalent
Additional Information
Working hours are 9:00am – 5:30pm Mon – Friday although some out of hours working may be required at particularly busy times
Perm / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Apply for this role
Sales Advisor (Deal Maker)
Job Purpose
The Blue Deal Making Team helps our customers find the perfect car finance solution, working with partner finance companies to find the best deal for them. The team is responsible for ensuring that all customers and car dealers we work with have a great experience when dealing with Blue. This comes from being treated professionally and above all, fairly. The adviser must ensure that the reputation of Blue is upheld in the marketplace, ensuring all given processes and regulatory procedures have been adhered to.
The key aspects of the role are:
Manage new finance applications in an efficient and effective manner, whilst maintaining a high level of accuracy in all work.
Easily establish and maintains strong relationships with customers, car dealers and finance companies.
Assist customers and dealerships by: listening to their needs, advising them of best practice and providing regular updates throughout the entire sales process.
Contribute to our excellent company culture, giving and receiving ongoing coaching with colleagues and contributing to team meetings.
Experience
Proven track record in a sales role (or an account management role).
Ability to understand and practice documented processes, policies and regulatory procedures.
Interpersonal
Customer-centric
Quickly establishes effective working relationships.
Comfortable with negotiating and overcoming objections.
Able to work in a fast-paced environment, achieving monthly sales targets.
Highly organised, self-driven individual, with great attention to detail.
Positive and passionate - willing to go the extra mile in order to deliver exceptional service.
Adaptable, highly motivated, proactive individual who can work alone, but also values the benefits of working as a team.
Excellent planning and organisational skills.
Professional: demonstrating resilience and good personal management.
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional Information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Rota shift work based on 8-8 weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them)
Company Benefits
Continuous support and ongoing internal & external training programmes
Excellent progression and career development within the company
Support for courses and personal development
25 days holidays + bank holidays and a day off for your birthday
Subsidised gym membership
Company funded Private Medical Insurance (after probation)
Company funded Life insurance (after probation)
Childcare Vouchers
Cycle to work scheme
Technology Loan Scheme
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Underwriter
Job purpose
This role is part of a team that ensures timely and accurate administration of finance loan products. This includes processing applications online, liaising with customers and colleagues and dealing with queries. Ensuring accuracy at all times, and that the company’s processes & procedures are followed.
Job Role
Underwrite referred deals to policy and mandate
Make confident decisions in line with business rules and processes
Manage ‘more information’ queries
Investigate potential frauds, PEP and sanctions matches
Verification of the completeness and accuracy of credit proposals
Keep electronic and paper filing in order at all times
To keep up to date with the company’s products
To present the company in a professional and confidential manner at all times
To pay due care and attention to your own, and others’ health & safety at all times
Experience
Experience of working in a team in an office environment
Ideally 1-2 years previous underwriting experience - preferably in a consumer finance environment
Knowledge of TCF
Ability to understand and comply with documented processes and procedures
Interpersonal
Adaptable and flexible
Excellent verbal and written communication skills
Ability to work as part of a team
Excellent planning and organisational skills
Enthusiastic can do attitude
Able to work under pressure and to tight deadlines
Accuracy and attention to detail
Professional and well-presented
Establishes effective working relationships
Customer focused approach
Qualifications
Good educational background with proficiency demonstrable in Maths and English
Computer Literate, including MS office products and Email
Additional information
Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
Must be able to reliably commute to office
Rota shift working based on 8-8 Weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earned for working them)