Careers

Current jobs at Blue

Blue have big plans for the future – do you want to be part of them? Take a look at our current vacancies or contact us if you think that you have the right aptitude and talent that we are looking for.

Area Sales Manager
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Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

The key aspects of the role are:

  • To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
  • To identify and recruit new dealerships
  • To develop dealerships into profitable producers of business
  • Have a thorough understanding of our products and pricing criteria
  • Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
  • Understanding and delivering the brand values of the business, and acting as an ambassador for the company
  • Provide training and support to dealerships where required
  • Keep electronic and paper filing in order at all times
  • To present the company in a professional and confidential manner at all times
  • To pay due care and attention to your own and others’ health and safety at all times.

Experience

  • Strong awareness of the industry sector and regulations
  • Extensive field sales experience in the financial services sector
  • Experience of managing a large geographic area
  • An excellent understanding of the motor finance sector, can hit the ground running
  • Ability to identify the right sales approach for each business partner
  • Outstanding time management and organisation skills
  • Knowledge of TCF
  • Ability to understand and comply with documented processes and procedures
  • Excellent verbal and written communication

Interpersonal

  • Adaptable and flexible
  • Excellent verbal and written communication skills
  • Excellent planning and organisational skills
  • Enthusiastic ‘can do’ attitude
  • Able to work under pressure to tight deadlines Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships
  • Customer focused approach

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional information

  • Permanent basis
  • 37.5 hours a week working remotely
  • Monthly meetings at Head Office in Sevenoaks, Kent

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Collection Account Manager
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Job purpose

Working within the Collections team you will be responsible for contacting customers by various communication methods in order to ensure effective customer resolutions in connection with outstanding arrears.You will effectively cope with both inbound and outbound telephone calls in a professional and effective manner.You will ensure that all customer records are updated in accordance with company and industry guidelines and ensure that all information gathered during the course of any customer conversations are clearly noted onto the in-house debt management platform.

The key aspects of the role are:

  • To undertake outbound calls and receive inbound calls from customers who have outstanding arrears balances.
  • To comply with all regulatory and company policies and procedures at all times.
  • Ensure all activity undertaken is updated accordingly on systems.
  • Work closely with customers who are in financial difficulty, showing sensitivity and understanding to agree a mutually beneficial outcome at all times.
  • Arranging and maintaining all customer payment arrangements
  • Updating customer information accurately and efficiently.
  • Complete administrative tasks as required for efficient running of outbound activity.
  • Process customer payments
  • Ensure that customers are treated fairly at all times
  • To liaise with other operational departments that are involved in the customer journey
  • To ensure all performance and productivity targets are achieved and maintained
  • Conform to all quality and legal requirements
  • To work towards continuous improvement and self-development
  • To carry out any ad-hoc duties as requested by your Line Manager

Experience

  • Self-motivated and comfortable working with targets and deadlines
  • Adaptable, dependable, resilient and persistent
  • A flexible and responsive approach to changing business needs
  • Excellent communication and organisational skills
  • Excellent telephone manner
  • Self-motivated and pro-active with a positive attitude and drive for success
  • Demonstrates attention to detail in completing procedures, documents and updating systems
  • Professionalism at all time when dealing with customers and business stakeholders
  • PC Literate
  • Stable employment history
  • A good educational background with adequate verbal, reading, arithmetic and computer skills
  • Ability to accurately input and interpret data
  • Professional and well presented

Interpersonal

  • Adaptable and flexible
  • Excellent verbal and written communication skills
  • Excellent planning and organisational skills
  • Enthusiastic ‘can do’ attitude
  • Able to work under pressure to tight deadlines Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships
  • Customer focused approach

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional information

  • Permanent role following a successful three month probationary period
  • Operating week: Monday to Friday 8am-8pm
  • Saturday, Sunday and Public Holidays 9am-5pm (time off in lieu)
  • 37½ hours per working week
  • Working day: 8½ hours including one unpaid hour for lunch

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Customer Service Adviser
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Job purpose

To ensure timely and accurate administration of the company’s loan products including direct liaison with the company’s introducers and customers on the telephone and by correspondence. Ensuring accuracy at all times and that the company’s processes and procedures are followed.

Job Role

  • Inbound and outbound telephone call handling
  • Inbound and outbound correspondence
  • Gathering initial information for customer complaints
  • Completion of welcome calls as required
  • Updating / correction of HPI records
  • Recording all received information correctly in line with company procedures
  • Liaison with Dealerships / Area Sales Managers
  • Updating and keeping electronic and paper filing in order at all times
  • To keep up to date with the company’s products & E Learning
  • To present the company in a professional manner and maintain confidentiality
  • To pay due care and attention to your own and others’ health and safety at all times

Experience

  • Experience of working in a team within an office/contact centre environment
  • Experience of liaising directly with customer on the telephone
  • Ability to understand and comply with documented processes, policies and procedures
  • Excellent verbal and written communication skills

Interpersonal

  • Adaptable and flexible
  • Ability to work individually as well as part of a team
  • Excellent planning and organisational skills
  • Enthusiastic ‘can do’ attitude
  • Able to work under pressure to tight deadlines
  • Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships
  • Customer focused approach

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional information

  • Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
  • Must be able to reliably commute to office
  • Rota shift working based on 8-8 Weekdays and 9-6 Saturdays, Sundays & Bank Holidays (day in lieu earned for working them)

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Finance Ops Assistant
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Job Purpose

This role is responsible for ensuring the smooth running of finance operations, including (but not confined to) loan payment processing, purchase ledger and account reconciliations. The role holder will also be given the opportunity to become involved in ad hoc accounting work and projects.

The key aspects of the role are:

  • Ensuring daily payments are made in a timely and controlled manner
  • Managing the companies Purchase Ledger
  • Daily bank reconciliations
  • Processing journals on the GL for new loans and customer repayments in an accurate and timely manner
  • Daily reconciliations of customer loan balances to loan servicing systems
  • Ad-hoc reporting and analysis for management
  • Supporting the Financial Controller as required
  • To keep up to date with the company’s products
  • To present the company in a professional and confidential manner at all times
  • To pay due care and attention to your own and others’ health and safety at all times.

Experience

  • 1-2 years’ experience in a similar role, preferably in a consumer finance environment
  • Or Qualified by experience, preferably in a consumer finance environment
  • Good system skills including MS Office, ideally good database skills/data understanding, MS Access/SQL would be advantage
  • Previous experience using Sun would be beneficial
  • Experience with Customer or dealer facing aspects of consumer finance would be beneficial

Interpersonal

  • Adaptable and flexible
  • Ability to work as part of a team
  • Excellent verbal and written communication skills
  • Excellent planning and organisational skills
  • Comfortable dealing with senior management, shareholders and funders
  • Enthusiastic ‘can do’ attitude
  • Able to work under pressure to tight deadlines
  • Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships
  • Customer focused approach

Qualifications

  • 5 GCSEs A-C including Maths and English
  • 2 A-Levels or Equivalent
  • Early stages of accounting qualifications AAT/ACCA/CIMA

Additional Information

  • This is an important position within the finance team and is an extremely busy role. The role holder will need to exhibit excellent time management skills to ensure that tasks are completed correctly and on time. Accuracy is important as is an ability to take a look at how jobs are done and identify any potential efficiency savings
  • Working hours are 9:00am – 5:30pm Mon – Friday although some out of hours working may be required at particularly busy times
  • Study support available upon passing probation

Company Benefits

  • Continuous support and ongoing internal & external training programmes
  • Excellent progression and career development within the company
  • Support for courses and personal development
  • 25 days holidays + bank holidays and a day off for your birthday
  • Subsidised gym membership
  • Company funded Private Medical Insurance (after probation)
  • Company funded Life insurance (after probation)
  • Childcare Vouchers
  • Cycle to work scheme
  • Technology Loan Scheme

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Interim HR Manager (Maternity Cover)
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Job Purpose

The HR manager has full responsibility for the Human Resources function within the organisation, with duties centring on driving people management strategy and managing the HR team, procedures and processes.

The key aspects of the role are:

  • Implement HR strategy within the organisation working alongside business leaders
  • Lead and develop the HR team
  • Enforce best practice
  • Work closely with business leaders and line management providing expert guidance on a variety of HR matters
  • Develop effective HR procedures and policies to reflect business aims and focus
  • Advise on compliance and risk management issues
  • Work within and apply key business drivers to people management strategies
  • Ensure that managers and staff are fully aware of HR policies
  • Management of high performance generalist HR services
  • Introduce and drive change management initiatives
  • Overall responsibility of the recruitment process
  • Oversee investigations and complex employee relations issues including disciplinary and grievance
  • Keep all employees informed of key organisational issues
  • Evaluate and make recommendations on cost-effective training and development programmes
  • Working closely with the finance department to prepare payroll each month
  • Act as the externally facing representative for HR for the organisation

Experience

  • Extensive experience in a senior HR role
  • Qualified CIPD member
  • Ability to influence at all levels
  • Strong track-record in HR generalist roles
  • Commercial acumen and credibility
  • Extensive experience of managing a team
  • Faultless communication and interpersonal skillsThorough working knowledge of UK employment legislation

Interpersonal

  • Customer focused approach
  • Able to work under pressure
  • Enthusiastic ‘can do’ attitude
  • Ability to work as part of a team but also individually
  • Reliable member of the team
  • Excellent planning and organisational skills
  • Professional and well presented
  • Establishes effective working relationships

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email
  • CIPD qualification

Additional Information

  • Full Time (37.5 hours per week):
  • Monday to Friday 9 – 5.30am (with one hour lunch)
  • Must be able to reliably commute to office
  • Fixed term position to cover Maternity leave
  • On the job training and support will be given and training needs assessed regularly

Company Benefits

  • Continuous support and ongoing internal & external training programmes
  • Excellent progression and career development within the company
  • Support for courses and personal development
  • 25 days holidays + bank holidays and a day off for your birthday
  • Subsidised gym membership
  • Company funded Private Medical Insurance (after probation)
  • Company funded Life insurance (after probation)
  • Childcare Vouchers
  • Cycle to work scheme
  • Technology Loan Scheme

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Internal Sales
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Job purpose

This is a multi-functional sales role that works closely with several departments within Blue to assist new and existing customers into new financial agreements. The team is responsible for locating new vehicles through our current dealer network. Internal Sales engage with our existing dealers to rejuvenate business. The adviser must ensure that processes and procedures are followed whilst ensuring the daily workload is completed to the highest levels of accuracy.

Job Role

  • Follow up on finance application leads generated by our current partners
  • Work closely with customer services to speak with existing customers approaching Blue regarding new finance agreements
  • Help potential customers find new vehicles to purchase and assist them through the sales process
  • Reconnect with dealers who have previously signed up but are not using us currently
  • Develop relationships with the Area Sales Managers to help both parties increase dealers and accounts

Experience

  • Essential customer focused telephone experience, from a sales environment
  • Must have experience working to and exceeding sales targets
  • Experience of working within a sales team in an office environment
  • Awareness of current FCA regulations, there will be a requirement to study and pass the SAF (Specialist Automotive Finance) test.
  • Ability to understand and comply with documented processes, policies and procedures.

Interpersonal

  • Customer focused approach
  • Able to work under pressure to achieve monthly sales targets
  • Enthusiastic ‘can do’ attitude
  • Adaptable and flexible
  • Ability to work as part of a team but also individually
  • Reliable member of the team
  • Excellent planning and organisational skills
  • Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional information

  • Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
  • Must be able to reliably commute to office
  • Rota shift work based on 8-8 weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them).

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Payouts Operator
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Job Purpose

The role is part of a growing team, to ensure timely and accurate administration of the company’s approved loan deals through to dealer payout according to policy mandate. Including direct liaison with the introducers and customers on the telephone and by email correspondence, ensuring accuracy at all times and that the company’s payouts processes and procedures are followed.

The key aspects of the role are:

  • Check agreements received from Dealers for accuracy and completeness
  • Verify requested documents in accordance with the deal
  • Completion courtesy calls as required
  • Keep electronic and paper filing in order at all times
  • To keep up to date with the company’s products
  • To present the company in a professional and confidential manner at all times
  • To pay due care and attention to your own and others’ health and safety at all times

Experience

  • Experience of working in a team in an office environment
  • Experience of liaising directly with customers over the telephone
  • 1-2 year’s previous experience – preferably in finance sector
  • Knowledge of treating customers fairly (TCF)
  • Awareness of current FCA regulations
  • Ability to understand and comply with documented processes, policies and procedures
  • Excellent verbal and written communication skills

Interpersonal

  • Adaptable and flexible
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Excellent planning and organisational skills
  • Enthusiastic ‘can do’ attitude
  • Able to work under pressure to tight deadlines
  • Accuracy and attention to detail
  • Professional and well presented
  • Establishes effective working relationships
  • Customer focussed approach

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional Information

  • Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
  • Must be able to reliably commute to office
  • Rota shift work based on 8-8 weekdays and 9-6 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them).

Company Benefits

  • Continuous support and ongoing internal & external training programmes
  • Excellent progression and career development within the company
  • Support for courses and personal development
  • 25 days holidays + bank holidays and a day off for your birthday
  • Subsidised gym membership
  • Company funded Private Medical Insurance (after probation)
  • Company funded Life insurance (after probation)
  • Childcare Vouchers
  • Cycle to work scheme
  • Technology Loan Scheme

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Sales Advisor (Deal Maker)
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Job Purpose

The Blue Deal Making Team helps our customers find the perfect car finance solution, working with partner finance companies to find the best deal for them. The team is responsible for ensuring that all customers and car dealers we work with have a great experience when dealing with Blue. This comes from being treated professionally and above all, fairly. The adviser must ensure that the reputation of Blue is upheld in the marketplace, ensuring all given processes and regulatory procedures have been adhered to.

The key aspects of the role are:

  • Manage new finance applications in an efficient and effective manner, whilst maintaining a high level of accuracy in all work.
  • Easily establish and maintains strong relationships with customers, car dealers and finance companies.
  • Assist customers and dealerships by: listening to their needs, advising them of best practice and providing regular updates throughout the entire sales process.
  • Contribute to our excellent company culture, giving and receiving ongoing coaching with colleagues and contributing to team meetings.

Experience

  • Proven track record in a sales role (or an account management role).
  • Regularly exceeds KPI’s and team targets.
  • Confident, adaptable, personable telephone manner.
  • Effective verbal negotiator.
  • Awareness of current FCA regulations preferred.
  • Ability to understand and practice documented processes, policies and regulatory procedures.

Interpersonal

  • Customer-centric
  • Quickly establishes effective working relationships.
  • Comfortable with negotiating and overcoming objections.
  • Able to work in a fast-paced environment, achieving monthly sales targets.
  • Highly organised, self-driven individual, with great attention to detail.
  • Positive and passionate - willing to go the extra mile in order to deliver exceptional service.
  • Adaptable, highly motivated, proactive individual who can work alone, but also values the benefits of working as a team.
  • Excellent planning and organisational skills.
  • Professional: demonstrating resilience and good personal management.

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional Information

  • Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
  • Must be able to reliably commute to office
  • Rota shift work based on 8-8 weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them)

Company Benefits

  • Continuous support and ongoing internal & external training programmes
  • Excellent progression and career development within the company
  • Support for courses and personal development
  • 25 days holidays + bank holidays and a day off for your birthday
  • Subsidised gym membership
  • Company funded Private Medical Insurance (after probation)
  • Company funded Life insurance (after probation)
  • Childcare Vouchers
  • Cycle to work scheme
  • Technology Loan Scheme

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Underwriter
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Job purpose

This role is part of a team that ensures timely and accurate administration of finance loan products. This includes processing applications online, liaising with customers and colleagues and dealing with queries. Ensuring accuracy at all times, and that the company’s processes & procedures are followed.

Job Role

  • Underwrite referred deals to policy and mandate
  • Make confident decisions in line with business rules and processes
  • Manage ‘more information’ queries
  • Investigate potential frauds, PEP and sanctions matches
  • Verification of the completeness and accuracy of credit proposals
  • Keep electronic and paper filing in order at all times
  • To keep up to date with the company’s products
  • To present the company in a professional and confidential manner at all times
  • To pay due care and attention to your own, and others’ health & safety at all times

Experience

  • Experience of working in a team in an office environment
  • Ideally 1-2 years previous underwriting experience - preferably in a consumer finance environment
  • Knowledge of TCF
  • Ability to understand and comply with documented processes and procedures

Interpersonal

  • Adaptable and flexible
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Excellent planning and organisational skills
  • Enthusiastic can do attitude
  • Able to work under pressure and to tight deadlines
  • Accuracy and attention to detail
  • Professional and well-presented
  • Establishes effective working relationships
  • Customer focused approach

Qualifications

  • Good educational background with proficiency demonstrable in Maths and English
  • Computer Literate, including MS office products and Email

Additional information

  • Permanent / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
  • Must be able to reliably commute to office
  • Rota shift working based on 8-8 Weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earned for working them)

Apply for this role

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